Refund policy

At Royal Loom, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return or exchange under the following conditions:

• Returns or exchanges are accepted within 7 days of receiving the product.
• The item must be unused, unworn, and in its original condition with all tags and packaging intact.
• Products that are damaged due to misuse, washing, or normal wear and tear are not eligible for return or exchange.
• Customers must provide proof of purchase (order number or receipt) when requesting a return or exchange.
• Refunds will be processed after the returned item has been inspected and approved.
• Shipping charges are non-refundable unless the item received is defective or incorrect.
• In case of a defective, damaged, or wrong item, please contact us within 48 hours of delivery.

For return or exchange requests, please contact our customer support team with your order details.